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Returns & exchange
Returns & exchange
this.createCryptogram = function () {
var result = checkout.createCryptogramPacket();
if (result.success) {
// сформирована криптограмма
alert(result.packet);
}
else {
// найдены ошибки в введённых данных, объект `result.messages` формата:
// { name: "В имени держателя карты слишком много символов", cardNumber: "Неправильный номер карты" }
// где `name`, `cardNumber` соответствуют значениям атрибутов ``
for (var msgName in result.messages) {
alert(result.messages[msgName]);
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$(function () {
/* Создание checkout */
checkout = new cp.Checkout(
// public id из личного кабинета
"test_api_pk_763343962bf0edd59a9a9ad01e744",
// тег, содержащий поля данных карты
document.getElementById("paymentFormSample"));
});
payment
Credit card ( if available in your country )
Shipping
FREE WORLDWIDE SHIPPING
DHL express delivery option are available, we are open to your requests. 3-7 days to most cities in the world.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. KATSU is not responsible for customs-related delays.
Buyers are responsible for any customs and import taxes that may apply. KATSU is not responsible for customs-related delays.
Returns & exchanges
KATSU accepts returns and exchanges
Contact us within 14 days after receiving the goods. Send the item back within 30 days.
KATSU does not accept cancellations
Please contact us if you have any problems with the current order.
TERMS OF RETURN
The buyer is responsible for all shipping
costs. If the item is not returned in its original
condition, the buyer is responsible for
any loss of product value.
Contact us within 14 days after receiving the goods. Send the item back within 30 days.
KATSU does not accept cancellations
Please contact us if you have any problems with the current order.
TERMS OF RETURN
The buyer is responsible for all shipping
costs. If the item is not returned in its original
condition, the buyer is responsible for
any loss of product value.
Care instructions
KATSU stones are low-maintenance and require very simple care. In fact, caring for them is exactly the same as for caring any upholstered furniture.
Felted stones
Jackets for Katsu stones are manufactured of furniture fabric of high mechanical stability. This up-to-date material is much more resistant to dirt than most of organic materials. But even if your Katsu stone got dirty, you can easily clean it with wet cloth, lint roller or cleaning brush. In case of more serious smear (for instance if your children played with paint) you may use soap or stain remover.
The jacket is removable and also washable. Prior to washing you would have to release it from the contents. But we highly recommend you to avoid doing it as it demands some professional skills to refill the cushion. To take off the inner jacket you would need to unzip the stone and take out some part of the holofiber, this is why the inner jacket is left unsewn.
The jacket recommended washing temperature is not above 40С°.
In order to prevent the stone from unzipping by children, you may remove the zip pendant and use a simple paper clip instead, if you would need to take the jacket off.
The jacket is removable and also washable. Prior to washing you would have to release it from the contents. But we highly recommend you to avoid doing it as it demands some professional skills to refill the cushion. To take off the inner jacket you would need to unzip the stone and take out some part of the holofiber, this is why the inner jacket is left unsewn.
The jacket recommended washing temperature is not above 40С°.
In order to prevent the stone from unzipping by children, you may remove the zip pendant and use a simple paper clip instead, if you would need to take the jacket off.
sewn stones
On a unique felt KATSU almost no woolen items are formed. But, if, nevertheless, they were formed on your felt. To restore a pillow to its original state please use a lint removing device.
IF THE ARTICLE GOT DIRTY
To remove dirt from an item you may wash it with warm water, soap and a sponge, wipe it off with a dry cloth, and allow to dry in a well-ventilated area.
To remove dirt from an item you may wash it with warm water, soap and a sponge, wipe it off with a dry cloth, and allow to dry in a well-ventilated area.
Production time
We are offering you a handcrafted product. Each item is unique. That's why production takes an average of 5-7 days for a medium-sized order (under 5 items).
Up to 5 small stones
1 week
Large and complex orders
4 week
The stones you have selected are in stock
---
Warranty
LOYALTY PROGRAM
Take advantage of the KATSU loyalty program for yourself and your loved ones!
DISCOUNTS
PROMO CODES
GIFTS
BASIC PROVISIONS OF THE LOYALTY PROGRAM
1) After making any purchase on our website or any marketplace, you automatically begin accumulating points in our system; 1$ spent = 1 point
2) You can use accumulated points within 2 years after placing an order;
3) Start of the program - May 8, 2024
4) 2nd and subsequent purchases must be made on our official website.
In case of orders on marketplaces, points will not be credited.
5) You can use the gifted promotional codes or give them to friends and family.
6) One promotional code can be applied to one order.
You can find out your level in the loyalty program and the number of accumulated points from our managers by phone or in any of the messengers:
+1 323 540 57 96
or ask a question by email: sales@katsu.pro
2) You can use accumulated points within 2 years after placing an order;
3) Start of the program - May 8, 2024
4) 2nd and subsequent purchases must be made on our official website.
In case of orders on marketplaces, points will not be credited.
5) You can use the gifted promotional codes or give them to friends and family.
6) One promotional code can be applied to one order.
You can find out your level in the loyalty program and the number of accumulated points from our managers by phone or in any of the messengers:
+1 323 540 57 96
or ask a question by email: sales@katsu.pro
PARTICIPANT LEVELS
STONE GURU
3 promotional codes for $500
when purchasing from $12.000.
3 promotional codes for $500
when purchasing from $12.000.
STONE MASTER
3 promotional codes for $220
when purchasing from $6.000
3 promotional codes for $220
when purchasing from $6.000
STONE BUDDY
3 promotional codes for $100
when purchasing from $3.000
3 promotional codes for $100
when purchasing from $3.000
BEGINNER
1 promotional code for $100
when purchasing from $1.500
1 promotional code for $100
when purchasing from $1.500
ADVANTAGES
LOYALTY PROGRAMS
LOYALTY PROGRAMS
sales
1 $ = 1 point
From us and our partners
from 100$ to 500$
Participation in closed sales
